

In our connected world, what you do as a business is far more important than what you say. Your success depends on the experience your customers have - which, in turn, depends on the decisions your people make every day.
How do you help them make better decisions? By giving them real clarity about the outcomes you want to achieve - and by giving them the skills and confidence to do it themselves.
How do you help them make better decisions? By giving them real clarity about the outcomes you want to achieve - and by giving them the skills and confidence to do it themselves.
We'll help you build the right culture from the ground up: getting people involved, giving them a voice and making it easy for them to know the right thing to do.



wagamama’s brand is all about individuality and fun. So, when they asked us to develop an induction pack, we knew it couldn’t just be a wirobound book. ‘Getting started’ is a distinctive wooden box, filled with interactive tools to get new recruits up to speed and engaged as quickly as possible: films, flashcards, hands-on activities and games. Everything you need to get new starters connecting with their inner wagamama...



How do you get through to a comms-savvy audience that’s ‘heard it all before’? By making them want to get involved. This two-day event brought together teams from across Pfizer for a series of interactive workshops - including a painting session, where everyone donned overalls and worked together to create four giant artworks. It was a huge hit - and the finished paintings (which really aren’t bad) now hang in Pfizer’s head office.



Portsmouth University’s leaders wanted to chart an ambitious new course. So they asked us to help gather views and ideas, from staff, students, the local community - that could inform their strategic priorities. ‘Shaping our future’ was a massive, city-wide listening project, with pop-up discussions, filmed interviews and a busy online forum. Engagement was extraordinary and the result was a plan that people genuinely felt they’d helped shape.
